Questions and useful informations for your vacations Need a little more information? Get in touch with us.

Why should I book with ACTIVE TOURS?

We’ve been involved in active holidays since 2003, and we have great passion for travelling. We choose for you the best itineraries and we take care of all the details. We pride ourselves on personal service while offering true value for your money, whether you are on a guided or independent tour. We include enjoyable activities, good food, charming accommodations and support throughout your journey. So take advantage of our expertise and let us do the organizing, while you go out and enjoy the countryside!

How can I book a tour ?

There are two possible ways:
1. Fill out the form on the website www.activetoursfrance.com. In return we will send you a sales contract and information on the payment.
2. By phone at +33 9 67 03 40 59 (Monday to Friday 10:00 a.m. to 5:00 p.m.)

How far in advance do I need to reserve my vacation?

The farther in advance that you book, the greater chance of availability of the tour you’ll find.

Am I fit enough for cycling?

These trips are not marathon events and are not traditional group tours, but small groups or individual tours with ‘on the same wave length’ people who share your interest in doing something special with their holiday! Our tours are not for advanced bikers or walkers and you don’t need to be mega fit. However it is imperative on a cycling tour that one can manage a bicycle on main roads with little traffic and has the ability to ride a bicycle confidently and responsibly. Our tours have been selected to appeal to all tastes and levels of fitness from the first time cycle tourist, leisure cyclist or the most experienced cycle tourist. Whether you are a family group, couple, single, first time cyclists, regular cyclists or someone in training we have a tour for you.

What does it mean "independent tour" ?

Our tours are independent, self-guided. It means:
– Tours can generally be started any day of the week giving you the greatest flexibility (Check the description of your tour).
– Accommodations are booked for the length of the tour, breakfast is always included.
Check the description of your tour for lunches and dinners.
– Each time you change hotel on the tour: your luggage will be transferred for you accordingly.
– You will be provided with all the maps, road books and directions needed to achieve day by day each leg of your trip.
– You will be provided with an emergency number, in case of unexpected problems.
– It also means that there is no schedule
– except for the luggage transfers: you will be asked to have your luggage ready in the lobby of your hotel no later than 10 am – otherwise you leave the hotel whenever you feel like and reach the next place “whenever you arrive”.
– There is no guide with you and no other clients.
Some tours have an orientation included, meaning that an English speaking person will welcome them at the 1st hotel, tell them about the tour and answer their questions. (Check the description of your tour) You are on vacations; the only goals on these trips should be to relax, learn, have fun, get refreshed and discover. Bicycling is slow relative to other forms of transportation, but the whole point of a bicycle vacation is to take things slower, observe and enjoy all that the region has to offer.

What are the cycling roads like ?

You will spend the day pedaling on small country side roads, on vineyard paths, or on dedicated bicycle paths (with no motor vehicles allowed).

What does my trip price include ?

Check for the detail of each tour, but generally speaking trips include hotels and breakfasts, luggage transfers and detailed itinerary. Half-board is often proposed as an option. Dinners can be included but drinks stay on your charge.

How many people will be on my trip ?

If you book an independent tour, there are no other clients with you. Unless someone books exactly the same tour starting on the same date.

What if I have special dietary needs ?

Of course, we can accommodate vegetarians or vegans. Please Note If special care is needed as regarding to food i.e. (diabetics/allergies) please let us know in advance and we will endeavor to accommodate you.

How does the Road Book look like for cycling or walking tour ?

It is a detailed booklet with maps and road indications. To fully enjoy a self-guided tour you should be able to read a map and follow road signs. This normally is very easy, but if you are not comfortable or you don’t enjoy reading a map, self-guided may not be for you. To really enjoy a self-guided trip, you’ll need to be flexible and have a sense of humor. So if do you miss a turn and have to backtrack or even ask a local for assistance, you’ll be okay doing so and remember the most memorable trips always have a little unscripted adventure built into them.

Do I need a helmet?

Helmets are provided if you rent a bike with us. But you can always bring your own helmet if you wish.

What are the bikes like?

Brand new high quality hybrid bikes (24 gears). The bicycle you are going to use is a hybrid bicycle, which is a cross type of bicycle that combines certain features of mountain bikes and those of road/racing bikes. Your bike is equipped with multi-speed gearing, in a ratio that is conducive for the type of riding you will be doing. The hybrid bikes come with upright steering, no drop handlebars. These bicycles are very good for their purpose, and are maintained by professional mechanics. If you treat your bicycle well, it will operate perfectly for you. If you treat your bicycle poorly, you may not have an equally enjoyable experience.

What shall I do in case of inclement weather on cycling tour ?

If you find that weather is not to your liking before departing on your day’s ride/walk, you may contact our local support or have the hotel arrange for a taxi transfer to the next hotel. Note that transferring your bicycles is very difficult and may require excess fees from the taxi! If you are out on the road and the weather changes, the best situation is to wait it out or continue riding. It is very difficult to find a taxi and send them to find you, as well it may be expensive. However, it can be arranged in necessary situations. You should not count on being able to transfer with your luggage to the next hotel. These contractors are not insured to carry other passengers and are likely to refuse you on such grounds.

Can you organize a made-to measure tour for me ?

If you are a group of friends, we can often provide custom tours for you based on our large list of available tours and our experience in all the French touristic regions.

When is final payment due ?

The balance of your payment is due 90 days prior to departure.

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